
Teatime treat: Sisters launch scone delivery service
Sconebox aims to help people 'reconnect' by helping them host tea parties.
For the loyal customers of Cafe Creme, there is only one thing they want - a fat, freshly baked scone and a cup of tea in a vintage china cup.
The self-professed 'quaint teashop' in Bearsden, just north west of Glasgow has been delighting customers for 30 years with its sweet treats and friendly atmosphere.
For the sister act who run it, it has been a lifelong dream since they sipped on hot chocolate in their ballet slippers as children.
"We used to go to the cafe when we were younger. We used to go to ballet then go in for a hot chocolate afterwards and Jennifer was always like 'I'm going to buy this cafe'," recalls eldest sister Geraldine.
Around six years ago, youngest sister Jennifer Tait fulfilled her childhood dream and purchased the cafe with help from her siblings Geraldine Dillon and Michelle Steenson. Soon all three were helping out, their fat scones, lively chat with customers and tea in china cups a hit within the local community.
Their freshly baked scones were a sell out. Each morning staff would carefully bring together scone dough in all different flavours, piles of plain, fruit and cheese on offer with a fourth quirkier flavouring of lemon and ginger or perhaps treacle baked too.
"Scones aren't known for being that cool, they're not like cupcakes or doughnuts, but nobody is really offended by scones," Geraldine muses.
"With the nice flavours like raspberry and meringue, chocolate and salted caramel, there's a nice twist to them as well."
Yet some of their scone-loving customers were starting to miss their afternoon tea fix.
The women noticed some of their regulars weren't able to visit the cafe as they became older or developed illnesses.
Geraldine explains: "They missed coming to the cafe and they would say 'oh we miss coming in for the cafe chat' or we would drop them scones in their house and they would say it's not the same.
"So we kind of started talking about something we could do for our customers if they couldn't get out."
The three sisters devised Sconebox, a subscription delivery service that aims to bring back the delights of afternoon tea with everything you need for a tea party delivered to your door.
The cardboard box, just big enough to fit through a letterbox, is filled with a new scone blend each month with a baking utensil, tea bags, tiny pots of jam and napkins all included as well as a sweet surprise each month - the first being a bag of prosecco gummies.
First toying with the idea of delivering freshly baked scones in the immediate area, the sisters recognised that many of their customers lived too far away to enjoy the service.
Going back to the drawing board, they wanted to create a scone mix that would be easy to mix and bake but still give people the 'proud' feeling when removing fresh scones from the oven.
"Watching The Great British Bake Off, we thought that's half of the experience, making something and being proud of it. It's kind of trying to get people to reconnect with each other," Geraldine says.
The trio instead came up with a unique scone blend which changes each month, transforming into scone dough with just a little water.
With many of the staff living in student flats, Geraldine adds that even those with little baking utensils can still get involved, rolling the dough into balls or cutting shapes using a drinking glass.
Keen to keep waste to a minimum, even the tissue paper wrapped around the contents of the box doubles up as a sheet of parchment for baking the scones on.
Tracy Allen, a regular customer, says the delivery service has encouraged her to meet up with friends more often.
"It's such a lovely gift and a great excuse to get my friends together," she says. "Plus it's so much cheaper than paying for afternoon tea."
Since launching the scheme in June, Geraldine says they've received orders as far away as Germany and Ireland.
"We've already had people getting in touch with us who run holiday homes in the Highlands. They've put in a massive order to have Sconeboxes in their lodges," Geraldine explains.
Adding that the sisters are already considering bridal and hen party themed boxes as well as large one-off Sconeboxes, Geraldine says that their venture has taken them by surprise as the orders roll in.
Along with her two sisters, she hopes that people of all ages will be inclined to host their own little tea parties with the help of their business venture.
"We actually have a little card that goes out with the first month, it's a wee bit cheesy," Geraldine laughs.
"[It says] we think we've found the secret to happiness; freshly baked scones, tea in proper china cups and connecting with your friends and family - rediscovering the original social network."